“The programme created such a buzz across the organisation with leaders wanting to share their positive experiences back in the working environment.  Consequently, others Managers then couldn’t wait until they could experience the programme which didn’t disappoint.  Positive gains then started to ripple through the company with more collaborative working;  more coaching & empowering of staff; giving better feedback; holding those difficult conversations; increased external networking; more focus on staff development & succession planning.  Many leaders stated that their confidence had increased, empowering them to be more effective at implementing these changes.  As a result, the Board & Senior Management Team have given their full support to deliver this programme on an annual basis so our new leaders & those aspiring to become leaders can also make a difference.”